Please note we do not deliver to P.O. Boxes — a full shipping address and contact phone number are required.
All international orders are shipped using DHL Courier Service, except for addresses outside the main delivery area (an alternative courier will be used).
Worldwide shipping
Free DHL shipping on all purchases over US$300. For orders under this amount, a US$20 DHL shipping fee will be added at checkout.
Processing time
Orders are picked, packed and shipped within 3–4 business days of purchase, or sooner. Purchases made at weekends or public holidays will be processed the following business day. Shipping times are in addition to processing time.
Possible delays
During sale periods, processing times may extend by a couple of days due to high order volumes — thank you for your patience.
Delivery time
Tracking can take up to 24 hours to register. Delivery takes 4–10 business days for standard shipping and 3–7 business days for express shipping, depending on your country.
Express shipping
Express shipping (3–7 business days, sometimes sooner): add US$30 at checkout if your order is US$300 or above (worldwide). Add US$40 at checkout if your order is below US$300 (all countries except Australia and Indonesia).
Taxes
Local government taxes and duties incurred as a result of shipment are payable by the receiver.
Once your parcel has been dispatched, a unique tracking number will be sent to your nominated email address. Your signature will be requested upon delivery.
Please ensure your shipping address is correct — we cannot redirect orders once shipped.
Back orders
From time to time items listed as in stock may not be available. We will contact you within 3 working days to offer a refund, back order, or suitable alternative. Some items may be special order — we will contact you within 3 working days with estimated delivery time.
Cancellations
Once an order has been registered it is processed automatically and cannot be cancelled. The package can be returned as indicated in our Return Policy.
Need more help?
Email customerservice@littlejoewoman.com during business hours (9 am to 5.30 pm) GMT+8.
