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Shipping Information

Please note we do not deliver to P.O Boxes - a full shipping address and contact phone number are required.
All international orders are shipped using DHL COURIER SERVICE.
Express Shipping (3 - 5 business days) add AUD$40- at checkout.
 

W O R L W I D E    S H I P P I N G

Free DHL shipping on all purchases over AUD$200.
For orders under this amount a AUD$30- DHL shipping fee will be added to your purchase at checkout.
 

D E L I V E R Y    T I M E

Tracking numbers can take up to 24 hours to register with postal services. Delivery will take between 5-7 business days for standard shipping, and 3-5 business days for express.
 

T A X E S

Local government taxes and duties incurred as a result of the shipment are payable by the receiver.

 

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Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. Your signature will be requested upon delivery. 
* Please ensure your shipping address is correct as we are unable to redirect orders once they have been shipped.
 

A V A I L A B I L I T Y    A N D    B A C K    O R D E R S

From time to time items that are listed as in stock, may in fact not be. We apologise if this situation does occur and will contact you within 3 working days to offer you a refund, discuss placing the item on back order for you or offering you a suitable alternative. 

Some items listed on the site may be special order items. In the case that you have ordered a product that falls into this category we will contact you within 3 working days to notify you of this and discuss the estimated delivery time. At this point you can decide whether to continue with your order or cancel it and receive a full refund.