Returns

We understand that it can be tricky purchasing something online before having the chance to try it on.

Our Little Joe Woman e-boutique offers a 30-day return policy on all full priced items (excluding sale and promotional items).

Provided the full price item is in its original condition, has the swing tag attached and has not been worn, altered or washed, you may request a return within 30 days of receiving your item for a full refund or exchange.

If you wish to return an item, please contact customerservice@littlejoewoman.com to request a Return Authorisation number.

If you are requesting a refund, a US$20 handling and restocking fee will be deducted from your total. This fee does not apply to exchanges, or to items that arrive faulty or incorrect.

Please note

• No refunds, exchanges or credit notes on sale or promotional items.
• Custom-made pieces cannot be returned.
• If you receive a Gift With Purchase and return your order, you no longer qualify for the gift.
• If requesting a refund and the gift is not returned, you will be charged for it.

Return shipping

Returning to Little Joe Woman is simple. On receiving your Return Authorisation Number, you will be provided with the address to post your return parcel. Return postage is paid by the customer. We hold return addresses in both Australia and the United States, so in most cases you'll be returning to an address in your own region rather than shipping internationally. We will notify you by email once your return has been received and processed.

Need more help?

Email customerservice@littlejoewoman.com during business hours (9 am to 5.30 pm) GMT+8.