We understand that it can be tricky purchasing something online before having the chance to try it on.
Our Little Joe Woman e-boutique offers a 14 days return policy on all full priced items (excluding sale & promotional items).
Provided the full price item is in its original condition, has the swing tag attached and has not been worn, altered or washed, you may request a return within 14 days of receiving your item for a full refund or exchange.
If you wish to return an item please contact customerservice@littlejoewoman.com to request a Return Authorisation number.
If you are requesting a refund a AUD$30/USD$20 handling & restocking fee will be deducted from your total.
Please note:
- No refunds, exchanges or credit notes are offered on sale or promotional items.
- If you receive a Gift With Purchase for a qualifying purchase with your order and decide to return your items, you no longer qualify for the gift.
- If you're requesting a refund and the gift's not returned with your items, you will be charged for it.
RETURN SHIPPING
Returning to Little Joe Woman is simple!
On receiving your Return Authorisation Number, you will be provided with the address to post your return parcel to.
We will notify you by email once your return has been received and processed.
NEED MORE HELP?
If at any time you have any questions, please email customerservice@littlejoewoman.com during business hours (9 am to 5.30 pm) GMT+8.
