Free Shipping within Australia & Asia with all orders over $150 and on all International orders over $200

Help

Follow the simple steps below for instructions on how to order with us. If you're still having trouble, please contact us at [email protected]

 

STEP 1 | Browse our collections and ensure that the product you've got your eyes on is in stock.

STEP 2 | Select your size, colour and quantity then hit ADD TO CART. You'll see the item in your bag no matter where you navigate.

STEP 3 | On the 'MY CART' page you can either CHECKOUT or Continue Shopping.

STEP 4 | If you select to CHECKOUT, you will be asked to enter your Contact Information. 

STEP 5 | Choose your Shipping method. Your total will adjust depending on where we're sending your goods.

STEP 6 | COMPLETE ORDER will take you over to PayPal's secure site to complete payment. PayPal accept all major credit cards, or pay via your PayPal account. Once the payment is processed, an email confirmation is sent to you and to us. Then we get packing.

  

SIZE GUIDE

Use this chart as a general guide. If you are between sizes or need assistance selecting the proper size, you can contact customer service on +62 361 473 5964 or [email protected]

SIZE

BUST

WAIST

HIP

XS

90cm 69cm 92cm

S

95cm 74cm 97cm

M

100cm

79cm

102cm

L

105cm 84cm 107cm

 

 

 

 

XS

S

M

L

Australia

8 10 12 14

UK

8 10 12 14

USA

4 6 8 10

France

36 38 40 42

Italy

40 42 44 46

Japan

7 9 11 13


How to Measure Yourself 

BUST: Measure over the fullest area of your bust & straight around your back.
WAIST: Measure around the smallest part of your torso - this is your true waist line.
HIP: Measure at the fullest part of your hip ensuring the tape is straight.

Refer to the table above to confirm your correct size.

SHOE SIZE CONVERSION CHART

Use this chart as a general guide. If you are between sizes or need assistance selecting the proper size, you can contact customer service on our live chat or  [email protected]

US Euro UK Inches CM
5.5 36 3.5 9.65" 24.5
6.5 37 4.5
9.85"
25
7.5 38
5.5
10.05"
25.5
8.5 39
6.5
10.25"
26
9.5 40
7.5
10.45"
26.5
10.5 41
8.5
10.60"
27


SHIPPING 

Please note we do not deliver to P.O Boxes - a full shipping address is required.

All international orders are shipped using DHL COURIER SERVICE.

Within Australia & Asia

Free Standard Post shipping on all purchases over AU$ 150 within Australia & Asia. For orders under AU$ 150, a AU$ 27 shipping charge will be added to your purchase price. 

Express Shipping (3-5 business days): AU$ 60 when you spend under $150 or AU$ 40 when spend over AU$ 150.

Delivery Time 

Tracking numbers can take up to 24 hours to register with postal services. Delivery will take between 5-7 business days for standard shipping, and 3-5 business days for express.


Worldwide

Local government taxes and duties incurred as a result of the shipment are payable by the receiver.

Free Standard International Shipping (5-7 business days) on all orders over AU$ 200
Standard Shipping (5-7 business days) on all orders under AU$ 200: AU$ 27
Express Shipping (3-5 business days): AU$ 60 or AU$ 40 when spend over AU$ 300


Tracking Your Order

Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. Your signature will be requested upon delivery. 

*Please ensure your shipping address is correct as we are unable to redirect orders once they have been shipped 

 

RETURNS

We understand that it can be tricky purchasing something online before having the chance to try it on.

On the Little Joe Woman e-boutique we offer a risk-free 7 day return policy on all full price items (excluding Sale & Promotion items)

Provided the full price item is in its original condition, has the swing tag attached and has not been worn, altered or washed , you may return within 7 days of receiving your item for a full refund or exchange.

If you wish to return an item, please contact [email protected] to request a Return Authorisation Number.

Please note: No refunds or credit notes are offered on Sale or Promotion items. An exchange within 7 days will be accepted if the item is in its original condition, has the swing tag attached and has not been worn, altered or washed. 

 

RETURN SHIPPING

Returning to Little Joe Woman is simple!

On receiving your Return Authorisation Number, you will be provided with the address to post your return parcel to.

We will notify you by email once your return has been received and processed. 

 

AVAILABILITY AND BACK ORDERS

From time to time items that are listed as in stock, may in fact not be. We apologise if this situation does occur and will contact you within 3 working days to offer you a refund, discuss placing the item on back order for you or offering you a suitable alternative.
Some items listed on the site may be special order items. In the case that you have ordered a product that falls into this category we will contact you within 3 working days to notify you of this and discuss the estimated delivery time. At this point you can decide whether to continue with your order or cancel it and receive a full refund.

 

NEED MORE HELP?

If at any time you have any questions, please email [email protected] during business hours (9 am to 5.30 pm) GMT+8.

or

fill-in our customer contact form below

 

 

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